Yatrasia Privacy Policy

Updated: December 12, 2024.

Protecting Your Privacy

At Yatrasia, we take the privacy of our users seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.yatrasia.com and related services (collectively, "Services").

Information we collect

We may collect the following types of information when you use the Services:

Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, and passport information (if required for specific bookings).
Usage Data: This includes information about how you use the Services, such as your search history, booking details, IP address, device type, and browsing activity.
Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your activity on the Services. These technologies help us remember your preferences, understand how you use the Services, and improve your overall experience.

How We Use Your Information

We use your information to:

Provide and operate the Services
Process your booking requests and reservations
Securely complete your payment transactions (see Payment section below)
Send you important information about the Services, including booking confirmations and updates
Improve the Services and develop new features
Personalize your experience on the Services
Send you marketing communications (with your consent)
Comply with legal and regulatory requirements

Payment

To ensure a secure and efficient payment process, Yatrasia utilizes cookies and similar technologies. These are essential for our payment gateway, Payway by ABA Bank, a member of National Bank of Canada, to function properly. By enabling cookies, you allow the secure processing of your payment information. Unfortunately, without cookies enabled, completing a booking and payment will not be possible.

We guarantee the safety of your customer information during the payment process. Payway by ABA Bank adheres to strict security protocols established by the National Bank of Canada. Your financial information is never stored on our servers.

Your Choices

You have choices regarding your information:

Access and Correction: You can request access to your personal information and update or correct it if it is inaccurate.
Marketing Communications: You can opt-out of receiving marketing communications from us.
Cookies: You can control how cookies are used by adjusting your browser settings. However, please be aware that disabling cookies may prevent you from completing a booking on our website.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Children's Privacy

The Services are not directed to children under the age of 15. We do not knowingly collect personal information from children under 15. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.